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Terms and Conditions

General conditions
The content of this site, text, photographs, logos, and all material on this site are protected by copyright and are owned by Kit Xenon Tuning SRL in Romania.

Kit Xenon Tuning SRL give free access to this site for viewing and for use for commercial purposes. The material on this site may not be reproduced in whole or in part or modified without the written consent of Xenon Kit Tuning.

 

Products sold through www.dectane-romania.ro are new, are found in the original manufacturer packaging and delivery will be accompanied by invoice and warranty card. Product photos are informative.

Product liability

Products sold by KIT XENON TUNING Ltd, are interchangeable with original parts catalogs and lists as published by manufacturers. Warranty applies in accordance with Law 449/2003.

 

Seller is relieved of liability on the guarantee or may be canceled in the following cases:

    The song was not mounted in a specialist
    The piece has failed because of incorrect installation or di because of mounting defects with associated parts or modified;
    The song choice was wrong or was used for purposes other than indicated in the manufacturer's catalog;
    The song was not identified correctly by the buyer because the presentation of false data.
    The song has worn or damaged from overwork, necorspunzatoare vehicle maintenance,
    The car was used for purposes other than that provided by the manufacturer or was operated in adverse conditions (rallies, sports competitions, taxi, etc.);
    The car was injured or suffered damages caused by external factors or other atmospheric (thermal shock, electrical, mechanical);
    Parts presents dents, scratches, folds, tears, deformities;
    Pieces show a normal wear.

Parts subject to warranty claims will be accompanied by:

    purchase invoice from SC KIT XENON TUNING SRL and tax receipts;
    warranty certificate was issued to sell the piece;
    mounting evidence in a workshop (estimate of labor);
    copy of vehicle registration.

 

Other conditions:

    Buyer agrees to take over the goods ordered and delivered
    Complaints about inconsistencies between the goods and invoice Only for notification in writing within 24 hours of delivery.
    Not allowed to return damaged parts to packaging and free of original accessories or parts that have already been installed.
    Payment for products sent transportation (round trip) to address the warranty will be divided as follows: from client to SC KIT XENON Ltd - payment will be made by the client from SC KIT XENON TUNING SRL client - payment will be paid by by us.

Warranty conditions are part of the sale documents - purchase by signing the invoice or placing an order online beneficiary declares that he is aware of the provisions of these documents.

Payment:

    PayPal
    credit card (Visa / MasterCard / Maestro)
    bank transfer / wire
    cash on delivery / cash

Paypal

Credit Card

Bank Transfer
Company name: Kit Xenon Tuning SRL
Company address:ANA IPATESCU Street, no.37, JILAVA, ILFOV, ROMANIA
Bank name: PIRAEUS BANK
Bank address: Bucharest ROMANIA
Swift:PIRBROBU
Bank account: RO26PIRB4236733053003000 (EURO)
Bank account: RO26PIRB4236733053002000 (USD)
Bank account: RO26PIRB4236733053004000 (GBP)

Inventories and supplies:

    green to stock the product is delivered in 1-5 days (if available in stock in romania is delivered in 24 hours)
    yellow color in stock, the product comes in minimum 14 days
    red to stock the product comes in at least 30 days

Delivery

Delivery in Romania is by GLS or Fan Courier Express , Urgent Curier on placing the order.

Delivery cost is £ 30 for any products ordered by any city in Romania.
Supplied in 24 hours except for exceptional conditions (codes portocalli-yellow snow catrastrofe productively.).
All products will be ordered with invoice and warranty certificate if applicable. Shipment will be made against delivery by courier once. If it will not find at that, has the obligation to notify you by phone that the package arrived and that you can pick up from the premises.
PLEASE REMOVE THE PACKAGE TO COURIER. RESPONSIBILITY damage during transport expedition RETURNS IF COURIER FIRM'S PARCEL COURIER is disposed. IF PACKAGE IS NOT RESPONSIBLE COURIER unfold in front of the buyer is EXPEDITIONS damage.

Packages lost or destroyed
For packages / products destroyed or accidents, all caused during delivery, but we will return the full amount up to a maximum of 700 lei insured.
Prices on site-romania.ro www.dectane VAT. Prices are valid only on products that are in stock or restricted stock.
In case of advance payment through "Bank Transfer" or "Online payment card", delivery time is measured from the moment they enter the entire amount in the account of SC KIT XENON TUNING SRL.

Returns and refunds payment
Customer satisfaction is very important to us, so our services meet the needs of our clients. We accept return products within 7 days after delivery, shipping labels but only if the boxes were kept intact products. This is mandatory for reimbursement of money to be made. Without the integrity of these labels, we make restitution of the money collected from the order.
In case of returns, we will refund full amount paid for the products.
Not refund shipping costs and no shipping costs back of the package.
Refund will be made either by bank transfer IBAN chosen by a client, or to a Paypal account, but only after receiving the ordered products at our office.
Any notice related to any failure or lack of products in the package will be done in maximum 2 days of receipt of package.

How to return the package:
- Send your return package with labels intact, or former pack new package in a box.
- Place the package and invoice sent by us.
- No other labels or stickers placed over existing labels.
- We suggest you use a postal service or courier with insurance.
- Responsibility for own account and customer recall. We are not responsible for lost or damaged packages.

 

Privacy

Kit Xenon Tuning Ltd as owner of the www.dectane-romania.ro undertake to keep confidential information provided by you in accessing and completing the electronic form.

Owner of the websites: www.dectane-tuning.com, www.dectane-romania.ro, www.dectanecartuning.ru, www.dectanecartuning.co.ua.

 

Use of Personal Information

Your information may be used by us in conjunction to the DECTANE products in Romania:
- Processing requests;
- Dealing with requests, questions or claims made by you;
- Realization of market research and product and marketing products DECTANE;
- Contacting you (including mail, email or phone) about offers of products and services Kit Xenon Tuning Ltd